Frequently Asked Questions

HOW SOON CAN I EXPECT MY ITEM TO ARRIVE?

All orders are alotted three business days for processing, though most orders are sent out within 48 hours. Once the item has been shipped you should receive it within 10 business days.

Some of our more customized clothing may take longer to arrive. If there is an additional lead time on an item we try to put a note on the product's page so you are aware prior to ordering.

DO YOU TAKE CASH APP OR VENMO?

Yes, we do! These should be available as an option when checking out, but if you're having trouble please contact us at customer service for assistance.

Cash App: $KaisleesBoutique

Venmo: KaisleesBoutique

I AM NOT HAPPY WITH MY PURCHASE, CAN I RETURN IT?

First, we're very sorry you're not happy. We strive to provide both quality products and excellent customer service. However, we are aware that sometimes things don't go as planned.

If you would like to return your item please follow the instructions in our refund policy. This will ensure a more seamless and efficient exchange or refund.

DO YOU OFFER LOCAL PICKUP?

At this time we do not offer any local pickup options.

DO YOU RUN REGULAR SALES ON YOUR SITE?

Most of our sales and discounts are limited to subscribers. However, during the holidays we try and run a few sales for everyone that visits the site.

MY DISCOUNT CODE IS NOT WORKING

First, let us apologize for the inconvenience. Please reach out to customer service either via phone, text, email, or Messenger and they will take care of you.

If you are placing an order outside of our customer service hours, please feel confident in processing your order. Once an order number has been assigned, please email it to customer service and your discount will be applied and a refund generated the next business day when the order is processed.